I want to sincerely thank you for everything you have done for me and my family. I know you might see your work as just your job, but take it from someone who has been navigating the education arena for over 20 years- what you do is truly life-changing. Just like in my case, I am sure many more families are a living proof of that impact.
In no time, you secured me a placement at my current school and followed up with well-informed advice, cautioning me against bringing my family immediately. Though I heeded your advice, it wasn’t until three months down the road that I fully grasped the depth of that caution- finding a home in and around London is no easy feat. Had I not followed your guidance, my entire family would have faced serious hardship. Thank you.
Beyond that, the team went to great lengths to ensure I was comfortable. When I shared my struggles in securing accommodation for my soon-to-arrive family, you acted immediately. The result? You pushed through to ensure my partner had a job lined up upon arrival. Once again, I didn’t fully appreciate the magnitude of that lifeline until recently, when rising bills made her income essential.
You didn’t have to dedicate all that time and energy to making sure she got that job, but you did it anyway. You were relentless- always three steps ahead, pulling us through. We appreciate it more than words can express.
Please continue doing what you do, just the way you do it. You are a defining force in people’s lives.
Please convey my deep appreciation to the entire HG team.